Systems Thinking

See how I uncover the operating logic of systems and surface it through interfaces, so that stakeholders can grasp the picture and operate intuitively to maintain governance and accountability.

The Compass: A Systems Instrument for Evidence-Based Product Strategy Most product decisions begin with assumptions dressed as research. Surveys measure what is asked. Interviews measure what is said. Both filter through compliance, social performance, and the agenda of whoever commissioned them. By the time a team discovers the assumption was wrong, months of investment have already moved in one direction. https://glintsphere.pro/compass The Compass is the premium research

How I led the redefinition of error message structures to enhance the overall build experience.

How I initiated and evangelized a data-driven process to gauge clients' strategic fit using the Sisense BI tool. This quickened the products team's time to insight by 75%, making road mapping, user research recruiting, and NPS discovery affordable and engaging. A new internal predictive BI tool based on Sisense BI capability became available to the product team. The beta launch aimed to empower product roadmapping and streamline daily research. The outcome exceeded expectatio

How I documented formal workflows and tribal knowledge in a maritime compliance organization to prepare the ground for automation

The Kiki-Bouba communication lab was first held during the 'Beyond the body' exhibition an external exhibition to the Venice Biennial 2024 Sensorial Communication Lab May 24, Venice My work delves into the intricate world of sensorial forms, exploring how we perceive and attempt to express sensory experiences. We often find that our languages, especially in Western contexts, lack the vocabulary to describe sensory impressions such as the hue of a flower or the texture of its